Reviewed · CHICAGO GHOST TOURS
Haunted Ghosts & The Chicago Outfit Segway Tour
Chicago’s dark side comes alive on this two-hour night ride. You’ll glide past the site of the 1903 Iroquois Theatre fire, hear about the 1915 Eastland disaster, and pause at a Michigan Avenue hotel where a piano is said to play without a pianist. The city lights are part of the show.
I like the careful Segway instruction and the small groups, which make this a good first ride for nervous beginners. I also like the mix of ghost tales, real disasters, and Chicago Outfit murders, since the history is broader than a standard haunted walk. The main drawback is that the ghost element can feel lighter than the title suggests, and one stop may not satisfy you if you want a long list of haunted sites.
Key points to know before you book

- A night ride covers a lot of downtown: The Segway lets you reach several central sights in about two hours without the slow pace of a walking tour.
- The training is taken seriously: You’ll watch a video, receive one-on-one instruction, practice with your guide, and wear a helmet.
- The stories mix fact and folklore: Expect theatre deaths, a major maritime disaster, gangster killings, and a haunted piano tale.
- Small groups keep the ride personal: The tour allows up to eight riders, with no more than six people on one booking.
- The ghost theme is not the whole experience: You’ll get spooky stories, but much of the tour is Chicago history and city sightseeing.
- Dress for moving through the night: The tour runs in all weather, and one rider specifically found warm clothing essential on a chilly day.
What kind of Chicago night this really is
This is part history lesson, part city ride, and part Halloween-style storytelling. You are not walking from one haunted building to the next. Instead, you are moving through central Chicago on a two-wheeled electric vehicle, stopping at places tied to death, disaster, murder, and local legend.
That difference matters. If you want a serious paranormal investigation, this probably is not the right choice. If you want a fun way to see downtown at night while hearing some unsettling stories, it makes much more sense.
The tour begins at 300 E Monroe Street, a central departure point. You should arrive at least 15 minutes early to check in, sign the required waivers, receive a helmet, and put personal belongings in the provided bag. The experience ends back at the same meeting point, so you do not need to arrange a ride from a different part of the city.
The price is $75.48 per person. That is more than a basic walking tour, but you are paying for the Segway, helmet, training, guide, and the ability to cover more ground. For a first-time rider who wants both sightseeing and storytelling, the price is reasonable if you value the unusual format. If your main goal is simply ghost lore, a walking tour may offer more stops for less money.
More ghost tours in Chicago:
- Chicago: Gangsters and Ghosts Walking Tour
★ 5.0 · 7,155 reviews - Chicago: Gangsters and Ghosts Guided Walking Tour
★ 4.7 · 1,697 reviews - Medieval Torture Museum Ticket with Audio Guide and Ghost Hunting
★ 5.0 · 962 reviews
Learning to ride before the stories begin
The first part of the tour is not rushed. Your guide starts with a video, then gives thorough instruction and one-on-one practice. You spend several minutes getting used to your own Segway before heading into the city.
That preparation is one of the strongest parts of the experience. Several guides, including Shawn, Josh, Aaron, and Kate, are praised for being patient with beginners. One rider who had never used a Segway said the practice session helped the whole group move from nervous to confident by the time the city ride began.
A Segway responds to your body position. Lean forward and it moves ahead. Shift your weight back and it slows or stops. This sounds simple, but the first few minutes can feel strange. One useful improvement would be a larger practice area, since a smaller space may feel tight when several first-time riders are learning at once.
Your guide remains involved after training. Tammie was especially careful about warning riders about hazards and keeping communication clear. That kind of guidance matters more than flashy commentary. You want someone watching the group, not just reciting facts while everyone tries to steer.
The minimum age is 12. The minimum weight is 100 pounds, and the recommended maximum is 260 pounds. Most people can take part, but you should consider your comfort with balance, standing, and operating a moving vehicle before booking.
The Iroquois Theatre fire: a grim first chapter
One of the tour’s most serious stops is the alley connected with the Iroquois Theatre fire. More than 600 Chicagoans died in the 1903 disaster, making it one of the city’s most painful historical episodes.
The value of this stop is not a cheap scare. It gives the tour a real human center. The setting connects you with a tragedy caused by public-safety failures and terrible conditions, not a vague ghost story. Your costumed guide uses the location to explain why the site remains associated with death and fear.
You will likely spend more time listening than exploring a preserved building. The tour does not promise entry into a theatre museum or a long indoor visit. Still, the alley gives the story a physical place, and arriving there by Segway at night adds a memorable sense of occasion.
This is also where the tour shows its balance. The evening is not only about spirits. It is about the people, accidents, crimes, and decisions that shaped how Chicago remembers its past.
A Michigan Avenue hotel and a piano no one is playing
The next kind of story is more traditional ghost-tour material. At a Michigan Avenue hotel ballroom, you listen for piano keys that are said to sound without anyone at the instrument.
The exact appeal depends on your mood. If you enjoy local legends and the possibility of a supernatural explanation, this pause gives the tour its most direct haunted flavor. If you prefer documented history, you may treat it as a colorful story rather than evidence of a ghost.
The indoor ballroom setting also breaks up the outdoor ride. You are not on the Segway every second of the tour, and that is helpful. Two hours of standing and steering can be tiring, especially in cold weather. A brief indoor stop gives you a different setting and lets the guide build suspense through storytelling.
Do not expect a theatrical special effect or a guaranteed musical performance. The point is to listen closely and hear the tale. The ghost element is atmospheric, not a formal paranormal demonstration.
More segway tours in Chicago:
- 2-Hour Guided Segway Tour of Chicago
★ 5.0 · 442 reviews - 2-Hour Chicago Lakefront & Museum Campus Segway Tour
★ 5.0 · 345 reviews - Chicago Landmarks & Museum Campus Small Group Segway Tour
★ 5.0 · 230 reviews - Lakefront Segway Tour in Chicago
★ 4.5 · 145 reviews
The Chicago River and the Eastland disaster
Along the Chicago River, the tour turns to the 1915 Eastland disaster, in which about 800 people died. It was Chicago’s worst maritime disaster and remains one of the city’s darkest stories.
This stop works because the river itself helps you picture the event. You are standing near the water while hearing about a disaster that killed so many people in a confined setting. The tale adds weight to the ride and gives you a better sense of how Chicago’s waterways shaped both commerce and tragedy.
You should expect a guide’s explanation rather than a museum display or a boat ride. The tour does not include admission to a separate attraction. The river stop is valuable because it brings a major event into the route without requiring extra transportation.
The subject is grim, so this is not light entertainment from start to finish. The guide’s humor can keep the evening moving, but the tone changes when the tour reaches these large-scale disasters. I appreciate that contrast. It gives the stories more meaning than a string of spooky punchlines.
Gangster murders and Chicago Outfit lore
Chicago’s reputation for organized crime forms another major part of the evening. You’ll hear about gangster murders and the violence connected with the Chicago Outfit.
This part should appeal to you if your interest in Chicago runs toward crime history rather than haunted buildings. The stories help explain why the city became linked with notorious gangsters in popular culture. They also add variety, since the tour moves from theatre tragedy to river disaster to criminal violence.
The supplied information does not promise visits to famous gangster homes, speakeasies, or a large number of crime sites. Keep your expectations measured. This is a moving overview woven into a city route, not a dedicated crime-history seminar.
Still, the Segway format makes the subject feel active. You are not sitting in a room listening to a lecture. You move from one part of downtown to another, with lit buildings around you and the guide setting the mood at each stop.
Chicago after dark from a Segway
The city itself is a major reason to book this tour. After sunset, Chicago’s landmark buildings are lit up, and the ride gives you a quick look at downtown from several angles.
The Segway is useful here because it lets you cover more ground than you would on foot. You can see a wider slice of the central area without spending the whole evening walking. Several riders especially enjoyed the combination of city views, history, and the fun of riding.
There is a tradeoff. A Segway is not a sightseeing bus. You must pay attention to steering, pavement, other people, and hazards. You may not be able to stare upward at every building for as long as you would on a slow walk.
That said, the moving format keeps the night lively. Guides such as Jeremy, Kevin, Tammie, Carrie, and Aaron were praised for mixing humor with instruction and history. Carrie was singled out for making the haunted ride memorable, while Jeremy was appreciated for being both funny and well informed. The guide can shape the whole evening, so the experience may vary somewhat by departure.
Group size, weather, and practical comfort
The tour has a maximum of eight riders, and each booking can include up to six people. That is small enough for a guide to watch the group and answer questions without using a microphone or shouting across a crowd.
There must be at least two people for the activity to operate. You receive confirmation when booking, and summer departures can sell out quickly, so advance planning makes sense if your dates are fixed.
The tour operates in all weather. Chicago nights can turn cold, and the speed of a Segway creates a steady breeze. Wear warm layers, especially in spring, autumn, and late-season evenings. One rider specifically advised dressing warmly, and that is practical advice rather than a minor comfort note.
You receive a helmet and a bag for personal belongings. Hotel pickup and drop-off are not included, so plan your own way to and from 300 E Monroe Street. The activity ends where it begins.
Free cancellation is available if you cancel at least 24 hours before the start time. Changes or cancellations made inside that window are not accepted for a refund. If your plans depend on good weather, remember that the tour still operates in poor conditions, so check the cancellation deadline before booking.
Who will enjoy this most
I would choose this for a first-time visitor who wants an active evening and a quick introduction to several sides of Chicago. Families with older children can enjoy it, provided everyone meets the age and weight rules and feels ready to learn the machine.
It also fits couples, friends, and solo riders who prefer doing something rather than sitting through a standard lecture. The small group and patient instruction make it less intimidating for beginners than you might expect.
I would think twice if you dislike balancing, feel uneasy around traffic, or want a purely supernatural experience. The ghost stories are part of the evening, but the tour also spends plenty of time on real disasters, crime, and general Chicago history. One rider found it more historical than haunted, and that is a fair way to set your expectations.
Is the $75.48 price worthwhile?
For two hours, the cost is not the cheapest way to see downtown. But the value comes from combining transportation, instruction, equipment, a guide, nighttime views, and several stories in one activity.
You are also paying for the chance to use a Segway without having to figure it out alone. The training is included, the helmet is included, and the guide stays with the group. If you have wanted to try a Segway but felt nervous, that support adds real value.
I would not book it just to hear ghost stories. I would book it for the full package: a guided night ride, a few serious historical stops, gangster lore, and the fun of learning a new way to move around Chicago.
My verdict: book it for the ride and the stories together
Book the Haunted Ghosts & The Chicago Outfit Segway Tour if you want a lively introduction to downtown after dark, especially if you are new to Segways. The strongest features are the patient instruction, small group size, city lights, and guide personalities.
Skip it if you want an intense paranormal investigation or a long list of haunted interiors. The tour’s best moments come from the blend of folklore and real Chicago tragedy. Dress warmly, arrive early, and reserve ahead in summer. With those expectations in place, this is a memorable way to spend two unusual hours in the city.
FAQ
Where does the Haunted Ghosts & The Chicago Outfit Segway Tour begin?
The tour begins at 300 E Monroe St, Chicago, IL 60601, USA.
Where does the tour end?
The activity ends back at the original meeting point.
How long does the tour last?
The tour lasts approximately two hours.
What is included in the price?
The price includes a certified Segway guide, a thorough Segway orientation, a helmet, and a bag for personal belongings.
Do I need previous Segway experience?
No previous experience is stated as a requirement. The tour includes a video, comprehensive training, and one-on-one instruction before departure.
What is the minimum age?
The minimum age is 12 years.
Are there weight requirements?
The minimum weight is 100 pounds. The recommended maximum weight is 260 pounds.
Does the tour operate in bad weather?
Yes. The tour operates in all weather conditions, so you should dress appropriately.
What is the cancellation policy?
You can cancel for a full refund up to 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the start time are not accepted for a refund.
Recently added around Chicago
- Travel between Chicago O’Hare and Madison★ 4.5 · 4 reviews
- Volo Auto Museum: Admission Ticket★ 4.5 · 55 reviews
- Holiday Walking Tour: Underground Chicago via the Pedway★ 5.0 · 27 reviews
- Workers Cottages of Oldtown Triangle Walking Tour★ 5.0 · 45 reviews
- Verse Immersive Holographic Theater in Chicago★ 4.5 · 28 reviews
- Vito’s Vault Chicago finest dinner theatre speakeasy★ 5.0 · 14 reviews
- Delicious Donuts & Sweet Treats: West Loop Walking Tour★ 5.0 · 47 reviews
- Traveling Spoon Chicago-Style Deep Dish Pizza Private Online Cooking Class★ 5.0 · 4 reviews
Chicago Ghost Tours, compared.

Medieval Torture Museum Ticket with Audio Guide and Ghost Hunting
Read our review →
Haunted Chicago Booze and Boos Ghost Walking Tour
Read our review →
Embers of the Windy City: Chilling Chicago Ghost Tours
Read our review →
Ghosts & Hauntings of the Windy City Walking Tour
Read our review →Browse the lists this tour appears in




